Privacy Policy

Introduction

HealthCure Habits ("we", "us" or "our") operates the website healthcurehabits.com. This Privacy Policy explains how we collect, use, store, share and protect information when you visit our website, subscribe to our newsletter, submit a form or contact us about our services.

By using this website, you agree to the practices described here. If you do not agree with this policy, please do not use the site or submit information through it.

Information We Collect

We collect information that you choose to give us, such as your name, email address, telephone number, postal address, appointment preferences and any health or lifestyle details you include in a message.

We also collect limited technical information automatically when you browse the site, such as browser type, device type, approximate region, pages viewed and the links you click. This information is used in aggregate to understand how the website is used and to keep it working properly.

How We Use Your Information

We use the information you provide to respond to your enquiries, schedule and coordinate appointments, share information you have asked for, send our newsletter if you have subscribed, and improve the content and usability of this website.

We also use information to meet legal and regulatory obligations, to protect the security of our website and services, and to communicate important service-related updates to people who have an existing relationship with our clinic.

Health Information and Confidentiality

Any health details you choose to share with us are treated as sensitive information. We use them solely to understand your query, arrange appropriate care and coordinate with the clinicians involved in your treatment.

For your own privacy, we recommend that you do not send detailed medical history, test results or any other sensitive clinical information through website forms or email. Please call our clinic instead, and our team will advise you on the safest way to share what is needed.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to keep the site working smoothly, remember your preferences and understand which pages are useful to visitors.

You can control or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website function, and some features may not work as intended.

Analytics and Website Performance

We may use analytics tools to review aggregated, non-identifying information about website traffic, such as which pages are visited most often and where visitors arrive from. This helps us improve navigation, readability and accessibility.

Where such tools are used, the information is reviewed in aggregate rather than to identify individual visitors.

Third-Party Service Providers

We may work with trusted service providers for website hosting, email delivery, appointment scheduling, analytics and similar operational functions. These providers receive only the information necessary to perform their tasks and are expected to protect it and use it solely for the agreed purpose.

We do not sell your personal information, and we do not share it with advertisers for their own marketing purposes.

When We May Disclose Information

We may disclose information where required by law, regulation, court order or a lawful request from a public authority, or where disclosure is necessary to protect the safety, rights or property of our patients, our team or the public.

If our organisation is involved in a merger, restructuring or transfer of services, information may be transferred as part of that process. Any successor organisation would remain bound by this policy in relation to the information transferred.

Data Security

We use reasonable technical and organisational measures to protect the information we hold against unauthorised access, alteration, disclosure or loss. Access within our organisation is limited to people who need it to perform their roles.

No method of transmission or storage over the internet is completely secure. While we take protection seriously, we cannot guarantee absolute security, and you share information online at your own discretion. If you believe your information has been compromised, please contact us immediately.

Data Retention

We keep personal information only for as long as it is needed for the purpose it was collected, or as long as applicable law requires. Clinical records are retained in line with professional and legal obligations.

When information is no longer required, we delete it or remove the details that identify you, so that it can no longer be linked back to you.

Your Rights and Choices

Subject to applicable law, you may ask to access the personal information we hold about you, request corrections to information that is inaccurate or incomplete, ask us to delete information that we are not required to keep, or withdraw consent for communications such as our newsletter.

To make a request, contact us using the details on our Contact page. We may ask for proof of identity before acting on a request, so that information is not disclosed to the wrong person. We will respond within a reasonable period.

Children's Privacy

This website is intended for adults. We do not knowingly collect personal information from children through the website. Where a child requires care, an adult parent or guardian makes the enquiry on their behalf.

If you believe that a child has provided personal information to us through this website, please contact us and we will take prompt steps to remove it.

Newsletter Communications

If you subscribe to our newsletter, we use your email address to send health and wellness information, service updates and occasional clinic announcements. Our emails always include a way to unsubscribe.

You can also remove your address at any time through our Unsubscribe page, or by contacting us directly. If you unsubscribe, we may still contact you about appointments or care you have requested.

External Links

Our website may link to third-party websites, resources or organisations. Those sites have their own privacy practices, and we are not responsible for their content or how they handle your information. We encourage you to read the privacy policy of any site you visit after leaving ours.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. The revised version will be posted on this page and applies from the date it is published.

We encourage you to review this page periodically. Continuing to use the website after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy, or about how your information is handled, please contact our team by telephone or email using the details below. For clinic location and visiting information, please see our Contact page.